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Solent Citroën
Telephone: 023 9266 0990

 
Helping the Customer

The Open Manner Approach

Solent Motoring Group was established in 1993 after a management buy-out of the Citroen franchise in Portsmouth. It quickly established a dominant presence in the local market place as a franchisee that was fun to deal with and that liked to deal.
Based on the theory that customers do not enjoy buying cars, Managing Director Mike Miller and co-director Chris Hockey set about to create a successful new model by which his other dealerships would have a template to follow. Obviously they needed to make a profit to remain in business, but felt no need for the "cloak and dagger" approach adopted by the mainstream Motor Trade for so many years. By dealing with customers in a more open manner, often showing what we paid and agreeing on a mark up, customers left happier knowing they had paid a fair price for the goods. This led to a lot of "word of mouth" recommendations and it was not long before the Nissan main agent for Portsmouth was taken into the fold.
In March 2003 we opened Solent Mazda, adding another prestigious marque to our list of dealerships. We will continue to grow and to look for more opportunities to do things better. In the meantime, if we have the opportunity to do business with you, we hope you will find the experience an enjoyable one.

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